Platform: MARKET.liveAudience: ShoppersTopic: How to see the products being shown during a livestream. When you're watching a live event on mobile:. Look in the bottom right corner of your screen. You’ll see a small square icon—that’s the product dra

<article dir="auto" data-testid="conversation-turn-410" data-scroll-anchor="true"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="ee10946b-d0c3-4ab4-a467-c9ba161fd6d6" dir="auto" data-message-model-slug="gpt-4o"><p data-start="189" data-end="308"><strong data-start="189" data-end="202">Platform:</strong> MARKET.live<br data-start="214" data-end="217"><strong data-start="217" data-end="230">Audience:</strong> Shoppers<br data-start="239" data-end="242"><strong data-start="242" data-end="252">Topic:</strong> How to see the products being shown during a livestream</p><hr><h2 data-start="133" data-end="188" id="isPasted">&#x1F6CD;&#xFE0F; Viewing Featured Products During a Live Event</h2><hr data-start="310" data-end="313"><h3 data-start="315" data-end="342" id="-on-phone-or-tablet">&#x1F4F1; On Phone or Tablet</h3><p data-start="343" data-end="387">When you&apos;re watching a live event on mobile:</p><ol data-start="389" data-end="597"><li data-start="389" data-end="445"><p data-start="392" data-end="445">Look in the <strong data-start="404" data-end="427">bottom right corner</strong> of your screen.</p></li><li data-start="446" data-end="512"><p data-start="449" data-end="512">You&#x2019;ll see a <strong data-start="462" data-end="483">small square icon</strong>&#x2014;that&#x2019;s the product drawer!</p></li><li data-start="513" data-end="597"><p data-start="516" data-end="597">Tap it to <strong data-start="526" data-end="558">expand the featured products</strong> and browse without leaving the stream.</p></li></ol><p data-start="599" data-end="685"><img alt="phonetablet - product drawer (1).gif" src="https://attachments.gorgias.help/r1WE86rbVNd6J4Mv/hc/gpGJBxpZyZ2YXZA5/2025061116-8fb9a185-cea1-401c-9819-dde25db571be-f54c64c1-8906-4ff9-801f-c4d0ae7fef89.png" width="326" class="fr-fic fr-dii fr-rounded"></p><hr data-start="687" data-end="690"><h3 data-start="692" data-end="711" id="-on-desktop">&#x1F4BB; On Desktop</h3><p data-start="712" data-end="735">Watching on a computer?</p><ul data-start="737" data-end="940"><li data-start="737" data-end="873"><p data-start="739" data-end="873">When you enter a live event, the <strong data-start="772" data-end="819">featured products will automatically appear</strong> in a panel on the <strong data-start="838" data-end="856">left-hand side</strong> of the screen.</p></li><li data-start="874" data-end="940"><p data-start="876" data-end="940">No need to click anything&#x2014;they&#x2019;re right there and ready to shop!&#xA0;<br><img src="https://attachments.gorgias.help/r1WE86rbVNd6J4Mv/hc/gpGJBxpZyZ2YXZA5/2025061117-b6f3dda1-55c3-46fa-b08f-99c4a61a338d-ab1c501f-3c38-40be-b2df-a5abe381f3cb.png" style="width: 451px;" class="fr-fic fr-dii fr-rounded"></p></li></ul><hr data-start="1019" data-end="1022"><p data-start="1024" data-end="1131">&#x2728; <strong data-start="1026" data-end="1045">Happy shopping!</strong><br data-start="1045" data-end="1048">Discover and shop products in real-time without missing a moment of the livestream.</p><hr data-start="1133" data-end="1136"><p data-start="1138" data-end="1251">&#x1F4AC; Need more help?<br data-start="1156" data-end="1159">Reach out to our support team at <strong data-start="1192" data-end="1223"><a data-start="1194" data-end="1221" rel="noopener">customerservice@market.live</a></strong>&#x2014;we&#x2019;re always happy to help!</p><p data-start="1253" data-end="1272">&#x1F51D; <a data-start="1256" data-end="1272" data-is-last-node href="https://market.gorgias.help/en-US/1251252-a35922e1172d4183ab486fd634e5507a#"><span style="color: rgb(44, 130, 201);"><u>Back to Top</u></span></a></p><p data-start="1253" data-end="1272"><br></p><p data-start="1253" data-end="1272"><br></p><p data-start="1253" data-end="1272"><br></p><p data-start="1253" data-end="1272"><br></p><p data-start="1253" data-end="1272"><br></p></div></div></article><h1 id><br></h1>

How do I see featured products on a live event?

Platform: MARKET.liveAudience: ShoppersTopic: Troubleshooting sound during a livestream. No sound? Don’t worry—let’s fix that fast! 🎧. 🔊 Is your browser tab unmuted?. 📺 Is the event player volume turned up?. 📱 Is your device volume set high enoug

<article dir="auto" data-testid="conversation-turn-418" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="6482f43f-c983-4705-a9ec-24e3f6c1f370" dir="auto" data-message-model-slug="gpt-4o"><p data-start="117" data-end="222"><strong data-start="117" data-end="130">Platform:</strong> MARKET.live<br data-start="142" data-end="145"><strong data-start="145" data-end="158">Audience:</strong> Shoppers<br data-start="167" data-end="170"><strong data-start="170" data-end="180">Topic:</strong> Troubleshooting sound during a livestream</p><hr><h2 data-start="83" data-end="116" id="isPasted">&#x1F507; Can&#x2019;t Hear a Live Event?</h2><hr data-start="224" data-end="227"><p data-start="229" data-end="274">No sound? Don&#x2019;t worry&#x2014;let&#x2019;s fix that fast! &#x1F3A7;</p><h3 data-start="276" data-end="301" id="-quick-sound-check">&#x1F50D; Quick Sound Check:</h3><ul data-start="303" data-end="502"><li data-start="303" data-end="342"><p data-start="305" data-end="342">&#x1F50A; Is your <strong data-start="316" data-end="339">browser tab unmuted</strong>?</p></li><li data-start="343" data-end="391"><p data-start="345" data-end="391">&#x1F4FA; Is the <strong data-start="355" data-end="378">event player volume</strong> turned up?</p></li><li data-start="392" data-end="441"><p data-start="394" data-end="441">&#x1F4F1; Is your <strong data-start="405" data-end="422">device volume</strong> set high enough?</p></li><li data-start="442" data-end="502"><p data-start="444" data-end="502">&#x1F50C; Are your <strong data-start="456" data-end="477">external speakers</strong> turned on and connected?</p></li></ul><hr data-start="504" data-end="507"><p data-start="509" data-end="523">Still nothing?</p><p data-start="525" data-end="692">&#x1F440; <strong data-start="528" data-end="552">Check the live chat!</strong><br data-start="552" data-end="555">If others aren&#x2019;t hearing anything either, the issue might be on the streamer&#x2019;s end. Drop a friendly message in the chat to let them know!</p><hr data-start="694" data-end="697"><p data-start="699" data-end="734">&#x2728; <strong data-start="701" data-end="734">Happy watching&#x2014;and listening!</strong></p><hr data-start="736" data-end="739"><p data-start="741" data-end="830">&#x1F4AC; Need help?<br data-start="754" data-end="757">Reach out to us at <strong data-start="776" data-end="807"><a data-start="778" data-end="805" rel="noopener">customerservice@market.live</a></strong> &#x2014; we&#x2019;re happy to help!</p></div></div></article><div data-edge="true"><br></div>

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How do I see featured products on a live event?

What if I cannot hear a live event?