What do I do if my item(s) arrives damaged?Updated 16 hours ago

Intended Audience: Shoppers, Customer Support Teams
Purpose: This guide explains what to do if your item arrives damaged.

📦 Received a Damaged Item?

We’re so sorry to hear your order arrived with damage! Sometimes items can break during shipping—but we’re here to help.

📩 Step 1: Contact Us

Please email our support team at [email protected] with a photo of the damaged item so we can take a closer look.

🔄 Step 2: We’ll Make It Right

We’ll do our best to resolve the issue as quickly as possible.
While we can’t always guarantee a replacement due to stock limitations, we’ll work to find the best possible solution.

💬 Have more questions? Reach out to our support team at [email protected] — we’re happy to help!

✨ Happy shopping!