What is your shipping policy?Updated 5 days ago
Intended Audience: Customers, Fulfillment Teams
Purpose: This guide explains how shipping works on MARKET.live — from costs and timelines to what happens when you order from multiple vendors.
🚚 Shipping Info & What to Expect
Understanding shipping expectations ensures a smooth post-checkout experience and helps you know when (and how) your items will arrive.
Step 1: Review Shipping Costs at Checkout
Most vendors on MARKET.live offer free shipping.
However, shipping costs are calculated dynamically and will always appear clearly during checkout.
✅ You’ll see shipping totals before you pay
🛍 If free shipping is offered, it will be automatically applied
Step 2: What Happens After You Place an Order
After checkout, you’ll receive:
Order Confirmation Email – includes your order summary
Shipping Confirmation Email – includes tracking info once your items ship
Step 3: Know When to Expect Delivery
Orders usually ship within 1–2 business days
Shipping time varies based on vendor location, usually 2–7 days
Step 4: Expect Multiple Shipments (If Needed)
If your order includes items from multiple vendors:
Your order will ship in separate packages
You’ll receive individual tracking emails for each shipment
Have more questions? Reach out to our support team at [email protected] — we’re happy to help!
✨ Happy shopping!